Colour Match Support

Colour Match Support

Choosing the right hair extension shade can feel overwhelming, especially when comparing tones online. Our team offers colour match support by phone, video call, live chat, email or photo.

How to send your photo

For the closest colour check, send clear photos taken in natural light. Stand near a window or outside in open shade, with your hair down and dry.

  • Wear your hair down so the mid-lengths and ends are visible.
  • Use natural light only.
  • Avoid filters, flash, direct sunlight and bathroom lighting.
  • Send photos from the front, side and back if possible.
  • Include your current hair colour goal if you are planning a colour change.

What our team checks

Our team looks at your natural depth, warmth, coolness, highlights, lowlights and overall blend. We then recommend the closest available Real Hair Co shade across our Remy human hair extensions.

Choosing the right method

If you are unsure which method is right for you, our team can also guide you through Nano Ring, Flat Tip, Micro Tip, Mini Weft, Hand Tied Weft, Tape In and Invisible Tape Extensions. The best choice depends on your natural hair, density, colour history, lifestyle and desired result.

Before you order

Please wait for our team to check your colour if you are unsure. Colour can look different across screens, lighting and devices, so natural light photos are the best starting point for online colour support.

Colour match support is guidance only. A perfect, exact or guaranteed colour match cannot be promised. Your final result can also depend on your natural hair colour, haircut, blending, application method and stylist finish.

Shop hair extensions by method

Contact our team

Need help choosing your shade or method? Contact our team by phone, video call, live chat, email or photo colour match.